Last updated June 23, 2026
Introduction
We at Holmes-Moriarty, LLC (The Sherlock Company), and our affiliates and subsidiaries (“The Sherlock Company,” “we,” “us,” or “our”) know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices, which will describe how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”) or websites (“Sites”).
This privacy policy tells you about the information we collect from you when you use our services and websites. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data and personal information, and about the rights you have over your data and personal information. By using or accessing our website http://www.thesherlockcompany.com, Sherlock Pipeline, and other websites that we operate and link to this policy (collectively, the “Sites”) in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.
Questions or concerns?
Reading this policy will help you understand your privacy rights and choices. If you have any questions or concerns, please contact us at info@sherlockhm.com.
Who are we?
We are Holmes Moriarty, LLC (The Sherlock Company). Our address is 401 Wilshire Blvd, 12th Floor, Santa Monica, CA 90401. You can contact us by sending an email to info@sherlockhm.com.
What information do we collect?
We collect personal information that you voluntarily provide to us when you express an interest in receiving information about us, our products, Services and/or Sites; when you participate in any related activities or when you contact us in any way.
The personal information that we collect depends on your interactions with us and the Services and/or Sites you use; the choices you make; and/or features of the Services and Sites you use. The personal information we collect may include the following:
- Your name(s)
- Your phone number(s)
- Your email address(es)
- Your company
We do not process sensitive information.
All personal information that you provide to us must be complete, accurate and true; and you must notify us of any changes to such personal information.
What kind of information do we automatically collect?
We automatically collect certain information when you visit, use, or navigate the Services and/or Sites which can include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is noted by a unique ID and does not reveal your specific identity (such as your name or email address).
The information automatically collected is primarily needed to maintain security and operation of our Services and for our internal analytics and reporting purposes.
Examples of information we collect include:
- Log and Usage Data. Log and usage data are service-related, diagnostic usage and performance information our servers automatically collect when you use or access our Services or Sites and which we record in log files. This log data may include your IP address, device information, browser type, settings & information about your activity in the Services or Sites (such as time/date stamps associated with your usage, pages and files viewed, searches and other actions you take such as features you use), device event information (such as error reports AKA crash dumps, hardware settings, etc).
- Device Data. Information about your computer, phone, tablet or other devices you use to access the Services or Sites are examples of device data we collect. Such information may include your IP address, proxy server, device and/or application identification numbers, location, browser type, hardware model, Internet service provider, mobile carrier, operating system and/or system configuration–depending on how the device is used.
- Location Data. We collect information such as information about your device’s location. How much information we collect depends on the type and settings of the device you use to access Services or Sites. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain features of the Services or Sites.
What cookies do we use?
There are various types of cookies, and the cookies we use are called session cookies. Session cookies, which are stored for temporary use during a limited timeframe, are enabled by default. Their primary purpose is to help web pages load faster and improve navigation as you visit our Sites. The file is deleted once your session ends.
It is possible to accept or reject cookies by adjusting your browser settings. If you do not accept our cookies or later disable cookies, you may experience reduced functionality in your use of our Sites.
How do we use your information?
We process your personal information for a variety of reasons, depending on how you interact with our Services and Sites including, but not limited to:
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the Services or Sites.
- To send you marketing and promotional communication. We may process your personal information for our marketing purposes if this follows with your marketing preferences. You can opt out of our marketing emails at any time by contacting us via http://www.thesherlockcompany.com/contact or info@sherlockhm.com.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your personal information to better understand how to provide campaigns that are the most relevant and effective for you.
- To save or protect an individual’s vital interest. We may process your personal information when necessary to save or protect an individual’s vital interest.
What legal bases do we rely on to process your information?
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law (with your consent), to comply with laws, to protect your rights, to provide you access to and usage of Services or Sites, to fulfil our contractual obligations or to fulfil our legitimate business interests.
Who do we share your personal information with and when?
We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How long do we keep your information?
We keep your personal information only for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by applicable local law (such as for tax, accounting or other legal requirements).
When we no longer have ongoing legitimate business needs to process your personal information, we will either anonymize or delete it, or if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How do we keep your information safe?
We take the security of your personal information very seriously and have implemented appropriate and reasonable technical and organizational security measures to protect any of your personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmissions over the internet or information storage measures or technology can be guaranteed to be secured. So, we cannot promise or guarantee that cybercriminals, hackers or other unauthorized parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we do our best to protect your personal information, transmission to and from our Services and Sites of your personal information is at your own risk. You should only access the Services and Sites within a secure environment.
Do we collect information from minors?
We do not knowingly solicit or collect any information or market to children under the age of 18. By using the Service and Sites, you represent that you are at least 18 years old. If we learn that personal information from users less than 18 years old has been collected, we will deactivate the account and take reasonable measures to promptly delete such information from our records. If you become aware of any personal information we may have collected from children under 18, please contact us at info@sherlockhm.com.
What are your privacy rights?
By law, you have privacy rights and can ask us what information we have about you and to correct any of it if it is accurate.
If we are processing your personal information for reasons of consent or to fulfill a contract, you can request a copy of the information in a format that you can transfer to another provider. If we are processing your personal information for reasons of consent or legitimate business interests, you can request that your information be erased.
You may ask us to stop using your personal information for a period of time if you believe we are not doing so lawfully. And, in some circumstances, you can ask us not to reach decisions affecting you using automated processing.
You may make requests for any of the above or submit questions or concerns by contacting us via info@sherlockhm.com, http://www.thesherlockcompany.com/contact or by mail at:
Holmes Moriarty, LLC
Attn: Security & Compliance
401 Wilshire Blvd
12th Floor
Santa Monica, CA 90401
United States
Opting out of marketing and promotional communications:
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send, by contacting us via http://www.thesherlockcompany.com/contact or info@sherlockhm.com.
Upon request, you will be removed from the marketing lists within a reasonable amount of time. And, we may still communicate with you for topics such as service-related messages or for non-marketing purposes. If you have any questions or comments, you can contact us via info@sherlockhm.com.
Withdrawing your consent:
You have the right to withdraw your consent at any time if we are relying on your consent (expressed or implied depending on local law) to process your personal information. You can withdraw via http://www.thesherlockcompany.com/contact or info@sherlockhm.com.
However, please know that this will not affect the lawfulness of the processing before your consent withdrawal nor, when per applicable law, will affect the processing of your personal information conducted based on lawful processing grounds other than consent.
What categories of personal information do we collect?
In the last 12 months, we have collected the following categories of personal information
For categories I and II
We will use and/or retain the collected personal information as needed to provide these services for as long as the user has an account with us.
We may also collect other personal information outside of these categories through instances when you interact with us in person, by phone or mail or online in the context of:
- Receiving help through our client support avenues
- Participation in client surveys or feedback
- Facilitation in the delivery of our Services
- Facilitation in responding to your inquiries
How do we use and share your personal information?
You may contact us by email at info@sherlockhm.com or http://www.thesherlockcompany.com/contact or refer to the contact details in this policy.
If you are using an authorized agent to exercise your right to opt out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider.
We may use your personal information for our own business purposes such as internal research, development, or demonstrations. This is not considered to be “selling” of your personal information.
Holmes Moriarty, LLC has not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Holmes Moriarty LLC will not sell or share personal information in the future belonging to any of our websites’ visitors, users, or other consumers.
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law such as our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.
Right to non-discrimination
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom the request is made. These verification efforts require us to ask you to provide information so that we can match it to the information you previously provided. And, we may use other verification methods as the circumstances determine.
We will only use the personal information provided in your request to verify your identity or authority to make the request. We will try to avoid requesting any additional information for verification purposes. However, if we cannot verify your identity from the information we maintain, we may request for additional information for verification. Once we finish verifying you, we will delete any additional information you provided us for verification purposes.
Other privacy rights
In addition to those rights listed above, you have the following privacy rights:
- You may object to the processing of your personal information
- You may request correction of your personal data if incorrect or no longer relevant
- You may ask to restrict the processing of your personal information
- You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request in a timely manner and no later than fifteen (15) days from the date of verified request submission.
To exercise these rights, you can contact us by email at info@sherlockhm.com or http://www.thesherlockcompany.com/contact or refer to the contact details in this policy.
Do we make updates to this notice?
We will update this privacy notice periodically. The updated version will be indicated by an updated ‘revised’ date and will be effective on that date. We encourage you to review this privacy notice frequently to stay informed on how we are protecting your personal information.
How can you contact us about this notice?
If you have any questions or comments about this policy please email us at info@sherlockhm.com.